Power automate always works with defined column headers. Let’s take an example. Contoso uses a permission matrix to determine access provisioning based on employee role. Role Office365 Outlook Adobe License D365 Sales D365 Marketing Office Admin Yes Yes Sales Rep… Read More ›
In a recent project, I had to query Office 365 audit log API using Power Automate. While this looked like a fairly easy task, there were quite a few learnings along the way. I had to research and test different… Read More ›
Imagine a scenario where you have to make changes to a personal cloud flow that was not shared with anyone. If the user who created the flow leaves the organization, no one would be able to see the flow unless… Read More ›
I recently updated Dynamics 365 Marketing instance and installed the portal application. Here are the steps I followed to deploy the sample event portal: Power Apps portal hosted custom event website (Dynamics 365 Marketing Developer Guide) | Microsoft Docs I… Read More ›
This is the second post of this series, if you are not familiar with the Agent scripts and Macros, you can check out the previous article for a step by step tutorial on how to configure Macros and Agent Scripts…. Read More ›
Dynamics365 is adding more and more features to help automate repetitive tasks for users in Customer Support product space. One of the latest additions is Agent Scripts and Macros in CS space. Macro function has lots of options available however… Read More ›
I tried to create a flow that copies planner tasks from one plan to another and came across an issue where standard flow connectors did not support copying labels. I found that this could be implemented using graph API. Here… Read More ›
Sometimes we need to capture field updates for audit purposes. Here is an example: Account form has a field for “Account Application Status” (Options – Approved/Rejected). In either case, we need to capture who approved/rejected the application and date/time. My… Read More ›
Dynamics 365 unified service desk enables users to compose emails in a separate popup window. Every time an agent is composing an email within a case, he/she will have to manually update the email subject and append case number. This… Read More ›
This is a challenging time for businesses as they are trying to operate under new health regulations/policies. Microsoft provides an all inclusive Power Apps solution free for businesses that they can use to effectively record, manage and monitor location readiness,… Read More ›
