This post is a part of an ongoing series. If you are new to this topic, I highly recommend going through my previous posts: How to use SharePoint lists to store expanding datasets 2. Perform CRUD operations on expanding datasets… Read More ›
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Dynamics 365 Customer Service macros – Update case field values
This is the second post of this series, if you are not familiar with the Agent scripts and Macros, you can check out the previous article for a step by step tutorial on how to configure Macros and Agent Scripts…. Read More ›
Dynamics 365 Customer Service macros – Create new case with predefined field values
Dynamics365 is adding more and more features to help automate repetitive tasks for users in Customer Support product space. One of the latest additions is Agent Scripts and Macros in CS space. Macro function has lots of options available however… Read More ›
How I implemented 1-click clock-in/out feature in the “Return to the workplace” PowerApp
This is a challenging time for businesses as they are trying to operate under new health regulations/policies. Microsoft provides an all inclusive Power Apps solution free for businesses that they can use to effectively record, manage and monitor location readiness,… Read More ›
How to copy a plan in a group only using power automate
One of the issues with Graph API access is the security. Since some actions require Group read/write/all access, it may be hard to get admin consent for Graph API due to security standards of your organization. Below is a simple… Read More ›
Authenticate Graph API Using Power Automate – Part 2
In my previous post, we created an application in azure active directory and gave Graph API access to this application. If you are not familiar with this area, I highly recommend that you read –How to set up application access… Read More ›
How to pass field values from a Canvas App to Power Automate(flow) – Part 1
Let’s see a simple example. I have a canvas app that has multiple input fields. Once user submits the form, we need to send a confirmation email to the user with all submitted information.To do this, you need create a… Read More ›
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